A great wellness treatment whether it’s massage, hot stone, exfoliation, pedi or manicure, in fact any form of treatment truly depends on the therapist. Not just her or his ability to execute a technically sound process, but more importantly that the therapist has the right personality to be compliant, passionate and particularly aware of the customers needs, comfort, body language.
La Vita spas which employs a few hundred therapists across its spas, believes that the key attribute they apply to their selection criteria is that each therapist has solid self esteem, is obviously well qualified, but most importantly, values and reads the customers disposition without speaking.
LaVita is delighted at the long service record most of their staff boast, and just as importantly when customers say “my therapist just knows what I want and feel. She knows me better than I know myself”